Welcome to the Translator Pro FAQ & Common Errors Page
Translator Pro Google is designed to streamline your workflow by offering seamless translation management within Adobe InDesign. Whether you’re new to the plugin or an experienced user, this page will help you troubleshoot common issues and provide quick answers to frequently asked questions. If you encounter any challenges, consult this guide to get back on track quickly and efficiently!
Is Translator PRO Google compatible with adobe Team management?
Billing and licensing management is actually fully controlled by Adobe. Unfortunately , the plugin can be used only from the account associated to the e-mail address used to make the purchase.
Message: please configure a valid API key
Translator PRO depends on a Google Translate API key to translate your documents.
You can create a new account and get $300 worth of free credits.
Here is a tutorial on how to get an API key :
https://it-tun.com/wp-content/uploads/2024/10/how-to-get-a-google-api-key.pdf
In log file: TypeError: Network request failed
Network request failed on your log file usually means failure to reach our backend server: http://212.227.188.20:8099/api/v1 , If you are connected to a network behind a firewall ( usually enterprise networks are ) , please make sure to whitelist our backend URL.
Document naming and location rules
Try to avoid naming your documents with special characters, if necessary create a copy with a simple name for the translation purpose.
Translating documents which are stored on a network drive is not supported in the actual version.
Make sure to choose a folder on which you have write rights as a downloads' folder, it should not be a shared or cloud folder.
If you didn’t find the solution you’re looking for, don’t worry! We’re here to help. Please feel free to contact us for further assistance, and we’ll get back to you as soon as possible. Your feedback is also important to us, so let us know if there’s anything we can improve in Translator Pro Google!